Privacy Policy

This privacy notice tells you what you can expect us to do with your personal information.

 

Who we are

Our website address is: https://dramalab.co.uk

We are professional actors, voice-over artists, theatre directors who facilitate acting classes and drama workshops at Theatre 62 in West Wickham coaching young actors (ages 11 to 15) and adult actors (16 years and up).

 

Contact Details

  • Telephone: +44 (0)794 155 3509
  • Email: dramalab@hotmail.com

 

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Correspondence

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the the UK GDPR. You can find out more about lawful bases in the ICO’s website.

Which lawful bases we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply in the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Contract – We have to collect or use the information so we can enter into or carry out a contract with you. Our contract with you pertains to an agreement you enter into with us in which you attend acting classes and drama workshops facilitated by us for an agreed upon fee. All of your data protection rights may apply except the right to object.
  • Correspondence – We have to collect or use the information so we can communicate with you via telephone (including via mobile phone communication apps associated with your mobile phone number such as WhatsApp, Facebook, etc) or email in order to inform you of our drama classes and workshops including, but not limited to, information such as drama class schedules, drama class venues, drama class content, drama class cancellations. All of your data protection rights may apply.

 

Where we get your personal information from

  • Directly from you
  • Parents or carers
  • We do not collect any of your personal information directly through our website. Our website does not use a contact form to collect your personal information which means that no personal information is transmitted through nor stored on the servers hosting our website. Our website only provides you with our email and telephone contact details for you to contact us directly from your phone and email client.
  • Our website provides you with a link to our official Facebook page. If you communicate with us or join, follow, like, subscribe, comment via our Facebook page then Facebook’s terms and conditions and privacy policy applies.
  • If you choose to communicate with us via the WhatsApp mobile phone app then WhatsApp’s terms and conditions and privacy policy applies.

 

How long we keep information

We keep your contact information until such time as you request us to delete it. The majority of our youth students stay with us for many years and progress to our adult classes (19 years old and up).

 

What we do with your personal information

We do not sell nor share your personal information with any 3rd parties. The information you provide us such as your name, address, telephone number, email address, is only used by us to communicate with you about our drama classes and workshops in the performance of our contract with you to provide our services to you in return for an agreed upon fee.

We do not engage in any form of spam marketing nor do we sell or provide your information to any marketing companies.

 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint with us using the contact details at the top of this privacy notice.

if you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

  • The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
  • Helpline number: 0303 123 1113
  • Website: https://www.ico.org.uk/make-a-complaint

 

Last updated

This privacy policy was last updated on 8 April 2025.

Terms and conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the dramalab.co.uk website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and DramaLab (“DramaLab”, “we”, “us” or “our”). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and DramaLab, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

 

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.

 

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

 

Intellectual property rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by DramaLab or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with DramaLab. All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of DramaLab or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of DramaLab or third party trademarks.

 

Indemnification

You agree to indemnify and hold DramaLab and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.

 

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

 

Changes and amendments

We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

 

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

 

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

dramalab@hotmail.com

 

Last updated

These terms and conditions were last updated on 24 March 2025.

Disclaimer

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Disclaimer:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to DramaLab, 14 Ernest Close, Beckenham, Kent, BR3 3JE.
  • Service refers to the Website.
  • You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website refers to DramaLab, accessible from https://dramalab.co.uk

 

Disclaimer

The information contained on the Service is for general information purposes only.

The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The Company does not warrant that the Service is free of viruses or other harmful components.

 

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.

Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

 

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.

 

Fair Use Disclaimer

The Company may use copyrighted material which has not always been specifically authorised by the copyright owner. The Company is making such material available for criticism, comment, information, news reporting, teaching, scholarship, or research.

The Company believes this constitutes a “fair use” of any such copyrighted material as provided for in section 107 of the United States Copyright law.

If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.

 

Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organisation, employer or company, including the Company.

Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.

 

No Responsibility Disclaimer

The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

 

“Use at Your Own Risk” Disclaimer

All information in the Service is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

 

Contact Us

If you have any questions about this Disclaimer, You can contact Us:

  • By email: dramalab@hotmail.com

 

Last updated

This disclaimer was last updated on 24 March 2025.

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